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Our customer service team is available from 11 AM to 7 PM. You can call us at +91 9005850760 or send a WhatsApp message at +91 9005850760.
THE MIRROR STORY is a Malaysian-Indian brand, bringing together the elegance of both cultures in its exclusive THE MIRROR STORY designs.
Sinma has three THE MIRROR STORY located in Bhopal, M.P., India, where you can explore our unique collections in person.
Yes, we offer Cash on Delivery (COD) for nationwide orders. A small booking amount of Rs. 200 is required to confirm the order, which will be deducted from the total amount. The remaining balance is to be paid upon delivery.
Once your order is confirmed, it typically takes 2-5 business days for us to process and ship your product, depending on the location.
If you receive a damaged or incorrect product, please contact our Customer Service Team within 15 days of receiving your order, and we will assist you with a replacement or refund.
We accept various payment methods including credit cards, debit cards, UPI, net banking, PayPal, and Cash on Delivery (COD).
Currently, we offer shipping within India. We are working on expanding our services to cater to international customers soon.
Cancellations are accepted only if requested immediately after placing the order. Once the shipping process begins, cancellations will not be possible.